Privacy Policy

Last Updated: September 2026

1. Introduction

Lovatt Home Surveys ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Contact Forms: When you submit a survey quote request or inquiry, we collect your name, email address, phone number, and property details.

Website Analytics: We use Google Analytics (GA4) to understand how visitors use our site. This includes anonymized data about pages visited, time spent, and referral sources.

Cookies: Our site uses cookies to remember your preferences and track user behavior for improving our services.

3. How We Use Your Information

We use collected information to:

• Respond to your survey inquiries
• Provide professional home survey services
• Improve our website and services
• Send you relevant communications (if you opt-in)
• Comply with legal and professional obligations

4. Data Protection

Your data is protected according to UK GDPR and relevant data protection legislation. We maintain appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Sharing

We do not sell or share your personal information with third parties, except:

• As required by law or professional regulation
• To service providers who assist in our operations (e.g., email hosting)
• With your explicit consent

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict processing
• Data portability
• Withdraw consent at any time

7. Contact Us

For privacy inquiries, contact us at:

Email: survey@lovatthomesurveys.co.uk
Phone: 07863 749917

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.